Confidentiality:

The information obtained from you will remain confidential and will not be shared with anyone, except under the following conditions: (1) Perceived risk to commit serious harm to yourself or others. (2) Information indicating the abuse of children. (3) Valuable information during a medical emergency. (4) An order from the court to disclose information. (5) To collect unpaid fees to RochanaSunrise Training. From time to time, I will be consulting with colleagues and supervisors as a means of ensuring the highest standards of professional services to my clients. Your confidentiality is fully protected during any of these consultations.

Contacting Me:

Due to my work schedule, I am often not immediately available by telephone or email. I will make every effort to return your call or email on the same day you reach out, with the exception of weekends or holidays. If you are unable to reach me and feel that you cannot wait for me to return your call, please contact your family physician or the nearest emergency room and ask for the psychologist or psychiatrist on call. If I will be unavailable for an extended period of time, I will provide you with the name of a colleague if necessary.

Cancellation:

Please note that missed sessions will have to be settled in full.